Once enrolled, you will be assigned a full account management team that will be ready to back you up and help you get deals done! You’ll have a single point of contact in your Account Manager, as well as sales support associates, a commissions and accounting contact, and a full-service pricing desk.

BOX is licensed in EVERY deregulated gas and electricity market in North America and Canada. View the service areas map here: https://www.theutilityconnection.com/service-areas

No, Uility Connection carries all the licenses and registrations you need to operate in any deregulated energy market. As an energy partner with us, you can piggyback off of our licenses and expand your business to new markets.

My Service Cloud (MSC) is the energy pricing portal. You can price, contract, and track all your customers in a cloud-based system. Your Account Manager will give you your individual login to MSC and you’ll be ready to contract customers within minutes.

No! Unless you ask us to reach out to your clients, we will always keep a hands-off approach. From enrollment to renewals, we will never contact your customers unless you ask us to, or when necessary for quality control purposes.

We ask that you let us handle the supplier relationships for you. In appropriate circumstances to help close a deal, our advisors may request a call or meeting with the supplier of choice.

We have partnered with every major supplier in every deregulated market in North America.

No, the only caps and splits we enforce are directly from our suppliers.

No. At this time, The Utility Connection only works with commercial properties.

With The Utility Connection, you can close deals of any size as long as it is a commercial meter. Our energy brokers close everything from small accounts to large commercial and industrial accounts. It’s entirely up to you!

Absolutely! We have an exclusive structuring desk managed by experienced energy experts that can help you prepare the best proposal for your client. Our structuring desk is an experienced group that will present managed products, market timing, and the best terms to help you compete at the highest level.

No, you’ll have access to our exclusive MSC portal as long as we are communicating and getting deals done. On custom pricing, we ask that our energy brokers maintain a closing rate of 25% of the deals that we price.

The Utility Connection offers a customer facing brochure that energy advisors can provide to their clients, it can be viewed here(https://f.hubspotusercontent20.net/hubfs/2536078/Utility%20Connection%20Why%20Make%20the%20Switch.pdf)

Your Utility Connection support team is available during work hours Monday through Friday, but our energy portal (My Service Cloud) is always live and available for pricing deals on weekends and evenings. Keep in mind that rates are subject to change due to market movement after hours.